Refund policy
Return & Refund Policy
Because every Broke Budget Girl planner is handmade to order with care and intention, all sales are final. We do not accept returns or exchanges due to a change of mind, incorrect selection, or personal preference.
Damaged or Incorrect Orders
We want you to love your Broke Budget Girl purchase. If your order arrives damaged or you receive an incorrect item, please contact us at brokebudgetgirlshop@gmail.com within 7 days of delivery. Please include your order number and photos of the item and packaging so we can review the issue and determine the best way to make it right.
Lost or Stolen Packages
Broke Budget Girl is not responsible for packages that are lost, stolen, or marked as delivered by the shipping carrier. Please contact the carrier directly regarding delivery issues.
Order Changes or Cancellations
Because our planners are handmade, orders may begin processing shortly after purchase. If you need to make a change or request a cancellation, please contact us as soon as possible. We cannot guarantee that changes or cancellations can be made once an order has entered processing.
Questions?
If you have questions about our return policy, please contact us at brokebudgetgirlshop@gmail.com